Operations Coordinator

About the company/role:
Our client is a supplier of specialised laboratory equipment with a strong commitment to innovation and customer service. The Operations Coordinator plays a key role in supporting day-to-day operations across quoting, customer enquiries, order processing, logistics coordination and general office administration. This position reports directly to the General Manager and offers stability with long-term growth potential.

 
Duties:

• Prepare and process quotes based on sales team requirements
• Respond to customer inquiries about products, pricing, orders and delivery
• Maintain accurate customer, sales and order data in the ERP system
• Coordinate logistics, order fulfillment and inventory management
• Communicate updates on order status and delivery timelines
• Contribute ideas for process improvements and improve efficiency
• Support within areas of accounts receivable and payables
• Support onboarding of new staff and provide training on operational processes and systems
• Assisting with generating sales reports and materials
• Oversee general office administration and organisation

Skills/experience:

• Confident using Microsoft Excel and ERP systems
• Comfortable working with foreign currency pricing
• Strong attention to detail and accuracy
• Proactive, organised, and eager to learn
• Excellent communication and customer service skills
• Prior experience working within administration and customer service is advantageous

Culture & Benefits:

• Competitive salary based on experience
• Supportive, motivated and customer-focused team
• Genuine pathway to future leadership or management

If you think this could be the role for you then please apply now! Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed).  
Or, if you have any questions, please contact Priangel on 0406 558 313

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.