About the company Our client is a reputable and rapidly growing packaging organisation specialising in high‑quality products for the food and dairy industry. With continued expansion and strong market demand, they are now seeking a
Quality Coordinator to join their thriving team on an ongoing basis.
This position plays a critical role in maintaining the organisation’s strong reputation for quality and compliance. Reporting directly to the Operations Manager, this is a key leadership role that directly influences the ongoing success of the site. The role is based in the south‑eastern suburbs of Melbourne.
About the role We are seeking an experienced and adaptable
Compliance Associate / Quality Coordinator who thrives in a
fast‑paced, high‑intensity manufacturing environment. This role requires someone who is confident working across both
documentation and compliance administration, as well as
hands‑on quality checks on the production floor.
You will be responsible for managing and resolving quality concerns, supporting customer requirements, and ensuring that all processes meet internal and external standards. The position requires strong attention to detail, the ability to prioritise under pressure, and a proactive approach to problem‑solving.
This is a dynamic role where no two days are the same, you will move between the office and the production floor, balancing investigative work, reporting, and real‑time quality monitoring.
Key responsibilities include (but are not limited to):- Managing customer compliance requirements
- Investigating customer complaints and non‑conformances
- Conducting root‑cause analysis and implementing corrective actions
- Preparing detailed reports and documentation
- Providing customer support and follow‑up
- Responding to quality issues in a timely manner
- Performing regular production line and on‑the‑floor quality checks
- Supporting continuous improvement initiatives across the site
To be successful in this role, you will have:- Tertiary qualifications in Science, Manufacturing, or Engineering (required)
- HACCP / Food Safety qualifications (highly desirable)
- 3 years previous experience in a manufacturing environment, ideally food or pharmaceuticals
- Strong troubleshooting, analytical, and investigative skills
- Excellent communication skills and confidence engaging with internal teams and customers
- Ability to work across multiple sites when required
- Strong data analysis and report‑writing capability
- A proactive, resilient approach suited to a busy, high‑pressure environment
Apply! If you think this could be the role for you then please apply now! Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Or, if you have any questions, please contact Chantelle on 03 9040 1630.With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.