Scientific Officer (Quality Assurance)

Type:
Contract , Casual
Salary:
$42 - $45 per hour
Published:
April 4th, 2024
Location:
Carole Park, Queensland, Australia
Reference:
BH-258090
Apply Now

About the Role:
Our client, a global pharmaceutical manufacturer based in the Western suburbs of Brisbane, is seeking a Scientific Officer (QA Customer Complaints) for a casual assignment until Jan 2025, with the possibility of extension. This role is Monday – Friday, offering set, full time hours weekly.

This role will be a part of a close-knit, friendly Quality Assurance team who work together to manage customer complaints/queries. If you have a degree in science or are experienced within the pharmaceutical sector fielding complaints or supporting customers, this is a great opportunity to join a global organisation!
 
 
NOTE: Applicants will be required to undertake a full medical assessment, drug screening and police check to be eligible for this role.
 
The successful candidate will be responsible but not limited to:
  • Ensure all quality related complaints are entered in the Complaints system within set time frames
  • Ensure that Customer Complaints are dealt with in a manner compliant with Global Policies and Health Authority requirements
  • Ensure investigation and trending of Customer Complaints is completed in accordance with local and Global procedures
  • Ensure activities comply with GMP, legal and ethical standards
 
 
Skills & Experience:
The successful candidate must have:
  • A bachelor’s degree in science or 5 years of experience in a pharmaceutical environment;
  • Previous experience in a complaints or customer support focused role;
  • Experience writing reports and presenting data
  • High level of written and verbal communication required
  • Understanding of and ability to comply with regulatory legislation
  • Can understand technical documents and can communicate descriptions of problems and solutions
  • Ability to effectively manage time and meet deadlines and targets with competing and conflicting priorities
  • A keen and proactive work attitude;
  • Current Driver`s License and a vehicle as this site is not accessible via public transport.
 
Apply!
If you think this could be the role for you then please apply now! Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed).  
 
Or, if you have any questions, please contact Steph on 0731750680.
 




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